It is created and developed by TechSmith and was first launched in 1990. Try opening Snagit and editing a new image to verify the issue has been resolved.Snagit (formerly SnagIt ) is screen capture and screen recording software for Windows and macOS. Once you verify the files are backed up in a new location please verify the Autosaved Captures folder is now empty. The files can be moved to a new location as a backup. Snagit 2020+ Users That Upgraded From a Previous Version: ~\Documents\Snagit\Autosaved Captures.New Snagit 2020+ Users: ~\Pictures\Snagit\Autosaved Captures.App Store: ~\Pictures\Snagit\Autosaved Captures.Non-App Store: ~\Documents\Snagit\Autosaved Captures.By default, this folder is located in the following locations: Go to the current location of the Autosaved Captures folder on the computer. To rebuild the Snagit Library please quit Snagit and move the media to a different location. In some cases large Libraries can cause performance issues. Follow the steps here to verify other programs are completely closed. If there are any other programs running you do not need, please close these completely to free up resources. Go through every category in the list (located on the left), and select Snagit from the list on the right to grant access.Click the Padlock icon in the lower left corner and enter your password.Open System Preferences > Security & Privacy > Privacy.Option 3: Rebuild Library Option 1: Check All System Preferences If the problem continues, try the steps below. From the menu bar, select Snagit > Check for Updates to install updates. While editing in Snagit such as using tools, cropping, or trimming a video, the computer freezes with the spinning wait cursor (also known as the "spinning wheel", or the "spinning beach ball").įirst, make sure the latest updates for your version of Snagit are installed.
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